1.Digital delivery only
CDAC360 sells digital products and online services only. Nothing is shipped physically, so there are no shipping charges, couriers or delivery addresses involved.
2.Tests and study material
- Access is activated instantly after successful payment and appears in Dashboard → My subscriptions.
- Mock tests open in the online exam engine; study material is read online in the secure reader.
- Access lasts for the validity shown on the plan (for example 45 days, 3 months or 6 months).
- A payment confirmation appears on screen and in your notifications, and is emailed to you when email is enabled. Download a receipt any time from Dashboard → Orders.
3.Mock interviews and mentoring
- Session credits are added to your account immediately after payment.
- Book a slot from Dashboard → Interviews & guidance. The session is delivered online (for example on Google Meet) at the confirmed date and time; the joining link appears in your dashboard and calendar invite.
- Credits must be used within the plan's validity.
4.Doubt-solving calls
After you pay and submit your questions, an alumni mentor calls you on the number you provided, usually within 2–3 days, between 7 PM and 9 PM. If we cannot reach you, we try again.
5.If something doesn't arrive
If your plan is not active within 2 hours of a successful payment, or a confirmed session or call does not happen, contact us at support@cdac360.in with your order number. We will activate the plan, reschedule, or refund you under our Refund & Cancellation Policy.
6.What you need
A recent version of Chrome, Edge, Firefox or Safari, a stable internet connection, and JavaScript enabled. Each account can be used on up to 2 personal devices.
Questions about this policy?
Write to us and we'll reply within 2 working days.